Every conference call is different, even the ones you’ve done ten times already. And on the other hand, every call is the same, or at least has some very similar parts. Let’s take a look at some phrases we commonly use in conference calls.
“Welcome to the conference and thanks for joining us.” -
If you don’t normally say this phrase, you should. Your participants are giving you their time. If it’s a mandatory conference call, well they’re giving you their attention--or should be. Starting the inline;">conference off right is an important first step.
“When you’re not speaking, please mute your line.”
- This is a very important phrase for a good sounding conference. Even with the best intentions, little noises can be distracting--think loud breathing, squeaky chairs, and even ‘you’ve got mail’ chimes. Don’t forget the unexpected visitor talking while walking into the office, or the kids bursting in y
elling their dear little heads off.
“Bob, on the subject of XYZ corp, what’s your thoughts?
”
- This is less a phase and more phrasing, but it’s important to know the proper way to ask a question on a conference call. Since there aren’t any visual cues to know whose about to be called on, it’s good to give a heads-up. The order is the person you’re asking, the subject, and then the question. This gives them time to unmute themselves, collect their thoughts, and give a good answer.
“That’s a very good point, but it’s not on topic. Let’s table it for another conference.”
- These two phrases combined can save loads of good but unproductive time. It allows you to acknowledge the speaker, move on, and stay on-topic during your limited time.
I hope these help on your next conference call. Leave a comment telling us phrases that often help you.
